Contact us

If you would like to get in contact with one of our friendly team members or to find out more information on the services and supports we provide, fill in the below form or:

Our Clinic is located at 284 Wyndham Street, Shepparton. 

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Thrive4Life OT welcomes all feedback and complaints. This enables the provision of services and supports to be continuously developed and improved. 

We are committed to providing an effective complaints and resolution process by delivering a fair, transparent, and effective complaint management system.  Our Complaint Management Policy and Procedures can be accessed on request.
A complaint can be made by anyone (including anonymously) about the services and supports provided by Thrive4Life and may be made in person, writing, via phone or by filling out the form below. 

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External Complaint Management 

If a you are not satisfied or do not want to discuss the issue with Thrive4Life, you can contact the NDIS Quality and Safeguards Commission: 

  • Phone: 1800 035 544 or TTY 133 677

  • National Relay Service and ask for 1800 035 544

  • Complete a complaint contact form

For more information, please visit: